Lists & Bulk operations
- Automatic archiving and anonymization – retention periods, first run, and data deletion rules
- How do I delete a member list?
- Multiple Editing Whitelisting
- Automatic Archiving and Anonymization of Member Data
- How to create member lists
- Configuration & usage of check-in limit
Customer Account
- Communication in the member profile
- Behavior of credits on member account during contract cancellation or contract change
- Adjusting the due date for manually reduced receivables
- Managing member codes and how to handle the code assignment feature
- Why can a charge occur during freeze period?
- Pay consumption credit via reversible payment methods
Customer loyalty program
- Rewards for your Loyalty program
- Loyalty Program - Activities
- Customer loyalty program
- Edit customer loyalty program
- Loyalty Program - FAQs for Members
- Pause or disable customer loyalty program
Member care
- Work with assigned Member Care flows
- Create and configure Member Care flows
- Configure Member Care: default, automatic, and manual flow assignment
- Member Care: Overview, prerequisites, and how flows get assigned
- Set up freeze period configuration
- How to have the freeze period contributions for your members calculated flexibly and automatically