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Release September 2026

Overview of Topics:

Integration of PerfectAI Chat into the Branded Web Platform

PerfectAI Chat is now also available via the Branded Web Platform. Members can access studio information, submit support requests, or update membership data directly in the browser, on both desktop and mobile devices, around the clock. The chatbot appears as a floating chat bubble at the edge of the screen and is ready to use immediately without any additional setup. Learn more

Create Training Plans in the App

Members can now create their own workouts and training plans. They select exercises, set training frequency and parameters, and define details such as the name and duration of the plan. Learn more

MemberCash Dashboard for Outstanding Claims and Purchase Restrictions

The new MemberCash dashboard provides you with a live overview of all members with purchase restrictions, including outstanding claims and the respective reasons for the restriction. As usual, you can analyze the data across locations and conveniently download it as an Excel or CSV file. This way, you can see at a glance which of your members currently have an open MemberCash file and proactively reach out to them. Learn more

New Filter Options for Member Lists: Debt Collection Files

Filter member lists by debt collection cases and their status, by whether a member has a debt collection file at all and what the current status of that file is. Combine the new filters with existing criteria, save them for reuse, and use them in previews as well as member counts. This allows you to quickly find, for example, all members with an active open file.

Individual Messages for Each Member

Your automated notifications no longer have to look the same for everyone. The standard message of a notification rule can now be replaced by an alternative message based on configurable conditions, such as contract tariff, home studio, member age, or course type.

This means: a VIP member can receive a different welcome message than a standard member, a premium contract can trigger a different renewal reminder, or a booking confirmation can vary depending on the course type, for example yoga versus spinning. Combine conditions to customize as precisely as needed, for example premium tariff AND a specific home studio. Learn more

Minor Adjustments

Some useful detailed improvements ensure even smoother operation:

  • The customer loyalty program can now be enabled for defined tariffs
  • Location concept for the settings page "Membership signing settings" Learn more
  • Option to manually transfer quotas to the member account Learn more
  • Members can now pay outstanding amounts via the app before the due date Learn more
  • The payment cycle of flat rates can now be transferred during a contract change