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Release August 2026

Updated

Overview of Topics:

Buddy Check-in v2: Easily Check in Guests via App

Your members can now bring guests directly to training via the MySports & Branded App — with named registration as prospects. The guest checks in at the terminal using a time-limited QR code.

  • Named registration for the lead pipeline: Buddies are recorded as prospects in the studio (name, email, date of birth) and appear in the statistics — ideal for lead pipeline and referral marketing.
  • Self-management in the app: Members can independently create and manage up to 3 buddies in the MySports or Branded app.
  • Secure QR check-in: After their own check-in, the app generates a time-limited QR code (approx. 2 minutes) for each buddy.
  • Automatic deactivation: If a buddy becomes a member themselves, their QR code is automatically blocked; they remain visible but can be manually removed.

Bring a friend: Setting up and using buddy check-in

Discount Promotions for Contract Offers

Increase your revenue with targeted discount promotions without adjusting your standard prices. Create and manage targeted, time-limited promotions for contract offers, modules, and packages without changing your pricing structure.

  • New central "Discount Promotion" as a standalone configuration, independent of individual contract offers.
  • Percentage, absolute, or replacement price discounts — including location-based price overrides.
  • Freely configurable interaction with vouchers: allow additionally, exclude, or replace.
  • Time-limited or permanent promotions, transparently displayed in the Sales Tool.

Discount campaigns: setting up, linking and applying

Scan Contract Documents in the Sales Tool

Attaching identification and proof documents during contract creation was previously cumbersome and error-prone. The Sales Tool now allows documents to be scanned directly via camera and automatically attached to the member’s record.

  • Scan IDs, student IDs, or company certificates directly via the device camera.
  • Documents are automatically saved with the member’s contract data.
  • Manual upload workarounds are eliminated, reducing inquiries about missing documents.
  • Supports compliance requirements for special conditions and proof obligations.

Scanning contract-related documents during contract conclusion

Minor Adjustments

Some useful detail improvements ensure even smoother workflows:

  • Automatic cancellation confirmation for additional modules: Internal and external cancellations of additional modules will now automatically trigger a notification to the member. Setting up additional module booking and cancellation notifications
  • Masked email addresses: Email addresses of members and prospects are displayed masked by default on staff interfaces; authorized roles can view them if needed. Masking and revealing email addresses in the system
  • PerfectAI chatbot sends Fast Finance link via email: The chatbot automatically detects payment issues and sends a personalized payment link by email, allowing members to settle outstanding amounts or update their payment method. Setting up PerfectAI Chat
  • Membership certificate in self-service: Members can directly download a certificate for tax returns or employer subsidies from the health insurance in MySports. Downloading a Membership Certificate in Self-Service
  • Send check-in history: Staff can generate a PDF of a member’s check-in history for a selected period and send it directly by email. Sending a member's check-in history
  • New login page and two-factor authentication: The employee login has been redesigned and now supports two-factor authentication (2FA) via email code, adding an extra layer of security for access to the software. Available from mid-August. Two-factor authentication (2FA) via email code for employees
  • New cash register view: The cash register has been migrated to the new design and is now used as the default view.

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