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Member status information

Updated

This article is about: The various information of your members in the quick view

PerfectGym Next calculates almost 20 member status information for you based on various values and thus helps you to keep track.

The information is displayed to you when a member checks in and also in the member quick views, which you can call up in the member lists or in the analytics, for example.

 

There is the following status information

  • Outstanding claims: Member has outstanding claims

  • Pay Later: Member has pending Pay Later requests

  • Appointment: Member has an appointment today (single or series appointment)

  • Course: Member has a course appointment today

  • Birthday: Member's birthday is today or yesterday

  • Tasks: The member has open tasks

  • Important tasks: The member has important open tasks

  • Notes: The member has notes with status Info or Warning

  • Important Notes: Member has notes in status Critical (list of notes)

  • New customer: Member is in the studio for the first or second time (start of contract)

  • Cancellation: Member has canceled all contracts

  • Renewal : Member is one week before the notice period and the contract is automatically renewed

  • Dunning level: Member is in dunning

  • No active training plan: Member already had a training plan that is no longer active and currently does not have one new training

  • Quiet Time: Active Quiet Time Present (Quiet Period)

  • Access ban: Member has a temporary or permanent access ban

  • No day ticket: Customer has no active contract and no day ticket

  • Inactive: Member already had check-ins and the last check-in was more than a month ago

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