In this article, you will learn: The definition of contract changes, their impact on new member and departure statistics, and how PerfectGym Next handles this.
- Definition of contract changes
- Impact on new members and departure statistics
- Recording and handling of contract changes in PerfectGym Next
Quick guide:
- Go to Analytics in the main menu.
- Navigate to Members / New Members/exits.
- Check the new member and departure statistics for discrepancies.
Definition of contract changes
A contract change in PerfectGym Next occurs when a member within your studio switches from an existing contract to a new one.
This can happen for various reasons, such as changes in the member's training needs or financial circumstances.
Impact on new member and departure statistics
Members who change their contracts within the studio are not counted as separate entries in the new member and departure statistics. This means that such changes do not affect the statistics on new registrations or exits.
Recording and handling of contract changes in PerfectGym Next
PerfectGym Next has implemented mechanisms to ensure that contract changes are accurately recorded without causing numerical discrepancies in the new member and departure statistics.
When a member changes their contract, the system registers this as an internal change that does not alter the overall member movement statistics.