This article is about: the compensation options.
What are the compensation options?
The System provides several compensation options that you can use to replace your members' lost training time'. Depending on the selection, you will have different configuration options to use while creating a compensation.
If you want to book the compensation through the Member Platform, you can set a title for each option, as well as a short and a long description.
Bonus period award
With the bonus period reward you can offer your members a bonus period depending on their payment method. Since your members may have contracts with different payment methods, you have to make a selection here for each possible payment method. Due to this way, the System can create a suitable bonus period for each contract model.
Your software calculates a suitable preselection for all payment types based on the previously selected compensation period. Of course you can edit these values if you want to assign other bonus periods for the compensation period. The important thing here is that each member receives a bonus period of the configured length based on their payment type. A compensation period of 20 days cannot be mapped to the day for a monthly payer, so the smallest possible unit here is 1 month.
Here you can also see an example of the above mentioned description texts in the Member Platform.
Membership voucher
To issue a contract voucher to your members, you need a valid contract voucher configuration. You first create this configuration under Settings Membership signing Membership vouchers . Of course, you can also select an existing voucher that you want your members to receive. The selected contract voucher must be released in all studios where you want to create the compensation. Please make sure that you make the appropriate release beforehand.
Consumption credit
When using the consumption credit, please note that it is a consumption credit bonus. This is handled differently than "real" consumption credit for accounting purposes. With true consumption credit, a cash deposit is a prerequisite for posting. When posting consumption credits, this cash flow is not present, which is why the consumption credit bonus is used. You simply specify the amount and do not have to pay attention to anything else during the configuration.
Benefit
Here you can select any service for which you have configured a quota. For example, you can issue 10 cards for services in your studio as compensation.
It is important that you have already configured the desired service and that you have a ticket quota for it. The selected service must be released in all studios in which you want to create the compensation. So make sure that you make the appropriate release beforehand.
Waiver (Member Platform only)
For the compensation selection via the Member Platform, you have another option: the waiver. You can use this option if you want to ask your members if they want to waive compensation for the lost training time. The Magicline will then record this waiver so that it is traceable which member waived compensation for which period of time.
If members waive their compensation even though they have paid dues during the period the gym is closed, it will affect your financial accounting. Consult with your tax advisor to correctly account for the income from these members.