How to customize the subject line of an email

In this article, you will learn how to customize the subject line of email templates.

Quick Guide

1. Go to the email templates.
2. Edit the content of the template and change the subject line.
3. Note the exceptions for dunning runs.

Where you can enter the subject line for email templates

In our system templates, we use the title of the template as the subject of the email. If you want a different subject, you need to open the template and change the subject.

Follow these steps:

1. Navigate to Communication / Administration / Templates.
2. Click on the three-dot menu (⁝) next to the email template whose subject you want to change.
3. Select Edit template content.
4. Enter the new subject in the subject line and save the changes afterward.

You have successfully customized the subject line of your email template. When you send the email template now, the new subject will be applied.